TERMS AND CONDITIONS
Payment can be made by PayPal. Payment is deducted when we process your order. If your payment cannot be authorised for any reason, we will tell you.
RECEIPT OF ORDER CONFIRMATION
Once you have placed an order with us you will receive a receipt confirmation email. This should be kept in a safe place as we may ask you for information from it in any correspondence. If you do not receive this email, please contact firstname.lastname@example.org or telephone us on 01848 200622 and we will investigate and confirm that your order has been placed successfully.
All rights, including copyright, for this website are owned by or licensed to Ruth Elizabeth Jones. With some of the photography on the site, the copyright is owned by Shannon Tofts.
Any use of this website, its images or content, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of Ruth Elizabeth Jones.
Deliveries in the UK for smaller items will be made by the Post Office Royal Mail, or an appropriate delivery service – Postage and Packaging is usually free within the UK. For larger items and International orders the cost of postage will be confirmed before posting.
Under the Consumer Contracts (Distance Selling) Regulations 2000, you are entitled to cancel your contract by giving us notice before you receive the goods or within 7 working days of receipt of the goods. If you wish to exercise this right prior to dispatch of goods please email email@example.com or telephone 01848 200622.
If you are unhappy with the goods for any reason, just send them back to us (unused and undamaged with the original packaging) within 28 days and we’ll refund or replace them. Refunds will be made via the same method of payment used to purchase the goods once we receive the goods back from you at our premises.
If you are not able to return the goods in a perfect condition or without the original packaging then we may charge you for any reduction in value of the goods as a result.
You will be responsible for all returned goods until they reach our premises. We strongly advise that you obtain a proof of postage certificate or other means of verifying carriage to our premises when returning any part of you order.
None of the above will affect your statutory rights.
Our returns address is Ainsworth Cottage, Ayr Street, Moniaive, Thornhill, DG3 4HP.